Privacy Policy

Last Updated: 17.08.2023

Welcome to Frau.Kitchen (the "Website"), operated by Frau Kitchen Limited ("we," "us," or "our"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our Website, in compliance with the Data Protection Act 2018 (DPA) and the General Data Protection Regulation (GDPR).

Information We Collect

We may collect various types of information from users of our Website, including:

Personal Information: When you interact with certain features of the Website, such as booking designer visit, leaving a request, subscribing to our newsletter, submitting comments, or making a purchase, we may collect personal information such as your name, email address, shipping address, and payment information.
Usage Information: We may collect non-personal information about how you interact with the Website. This includes information about your browsing history, pages visited, and other usage data. This information helps us improve our Website and tailor content to user preferences.
Cookies and Tracking Technologies: We use cookies and similar technologies to collect information about your preferences and browsing behavior. Cookies are small files stored on your device that enable us to remember your preferences and provide a better browsing experience.

How We Use Your Information

We use the collected information for various purposes, including but not limited to:

Providing and personalizing the services you request.
Processing transactions and delivering products.
Sending you marketing communications, if you have opted in to receive them.
Analyzing and improving the functionality and user experience of our Website.
Preventing fraud and enhancing the security of our services.
Complying with legal obligations.

Sharing Your Information

We may share your information with third parties under the following circumstances:

Service Providers: We may share information with trusted third-party service providers who assist us in operating our Website, conducting business activities, and delivering products or services to you.
Legal Requirements: We may disclose your information to comply with applicable laws, regulations, legal processes, or government requests.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction. We will notify you of any such change in ownership or control of your personal information.

Your Choices

You have the following options regarding your personal information:

Access and Correction: You can review and update your personal information by contacting us at info@frau.kitchen.
Opt-Out: You can opt out of receiving marketing communications from us by following the unsubscribe instructions included in those communications.
Cookies: You can adjust your browser settings to manage cookies. However, disabling cookies may affect your experience on our Website.

Data Security

We implement industry-standard security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. Despite our efforts, no data transmission over the internet is completely secure, and we cannot guarantee the security of your information.

Children's Privacy

Our Website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us to have the information removed.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. We will notify you of any significant changes by posting a prominent notice on our Website or sending you an email.

If you have any questions, concerns, or requests related to this Privacy Policy, please contact us at info@frau.kitchen. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO).

By using the Frau.Kitchen Website, you consent to the terms of this Privacy Policy.